Privacy Policy

At Platform Engine, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform building service.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when using our Service, including but not limited to:

• Name, email address, and contact details
• Billing information and payment details
• User account credentials
• Company information
• Communication preferences

Usage Data

We automatically collect certain information when you visit, use, or navigate our Service. This may include:

• IP address, browser type, and device information
• Pages visited and features used
• Time spent on pages and interaction data
• Log data and crash reports

2. How We Use Your Information

We may use the information we collect for various purposes, including:

• Providing, maintaining, and improving our Service
• Processing transactions and sending related information
• Responding to inquiries and providing customer support
• Sending administrative information and service updates
• Personalizing your experience and delivering content
• Analyzing usage patterns to enhance our Service
• Protecting against unauthorized access and illegal activity

3. Sharing Your Information

We may share your information in the following situations:

• With Service Providers: We may share your information with third-party vendors who perform services on our behalf.
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share your information when you have given us permission to do so.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no electronic transmission or storage system is 100% secure, and we cannot guarantee absolute security.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to object to processing of your information
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Third-Party Services

Our Service may contain links to third-party websites or services that are not owned or controlled by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Children's Privacy

Our Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@platformengine.ai.